RETURN
POLICY
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Your satisfaction
is always our first priority. We only sell new fur
products with a low sales return rate. We use better
fur and choose quality pieces for our customers.
Except items for final
sale, we accept credit, exchange or refund within
7 days of receipt provided that the merchandise
is in its original state of condition.
Most items of fur accessories
are not subject to re-stocking fee. Shipping charges
are not refundable.
Please e-mail us to obtain
Return Authorization Number by quoting the order
confirmation number. The Return Authorization
Number (RAN) should be clearly marked on outside
of your return package.
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As per customary practice
in fur industry, custom and remodel orders are
final sale and not subject to return. Custom order
is an order a fur garment, shearling or a major
accessory item made to your specifications. We
will work with you to provide you the best fit.
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